When Digital Conversations Carry Professional Weight

When Digital Conversations Carry Professional Weight Understanding WhatsApp, Evidence, and the Hidden Mental Load of Modern Practice Digital messaging platforms such as WhatsApp have become deeply embedded in modern veterinary practice. From appointment follow-ups and...

Veterinary Practice in 2026: Key Trends 

Veterinary Practice in 2026: Key Trends  Clinical innovation, changing client expectations, workforce pressures, AI, and regulatory scrutiny are converging in ways that will affect how veterinarians practise in 2026 and beyond. Understanding these trends is not simply...

The Impact of Client Complaints on Mental Health

For many veterinarians, the experience of receiving a client complaint goes far beyond professional scrutiny. It often feels like a personal attack, striking at the very core of their identity as clinicians and caregivers. As Gibson et al. (2022) observed in their...

Shared Cases, Shared Risks

The Veterinary Defence Association (VDA) has noted an increase in complaints involving cases where multiple veterinarians contributed to the care of the same animal. Collaboration can be in the patient’s best interest, particularly in emergencies, referrals, or when...

Rethinking Routine: Why Overnight Care After Spays Should Be Standard

As veterinary professionals, we’re no strangers to post-operative protocols evolving over time with advances in evidence, technology, and client expectations. Yet one area where current practice may no longer meet optimal standards is the routine discharge of patients...