Our Offices are located in Glenvista, Johannesburg.
Email us on the form above and supply a message with your query
One of our friendly staff will get back to you within a few hours
You can also call us 24/7 on Tel: 087 550 9000
or 011 432 1000 during office hours
The VDA was first established in 1992 in South Africa. We have since expanded into Australia, Hong Kong, Canada and the USA.
The VDA has a team of Consultants with many years of experience in veterinary legal and administrative assistance. Dr David Carser, the Founder, has retired from veterinary practice to head the VDAs full time. He has a law degree and a Certificate of Medicine. The team are all practicing or retired veterinarians, while one team member has had many years of experience in the world of veterinary medicine.
The team is enthusiastically supportive of our members and thoroughly investigate each and every case to provide our members with the best advice and support possible.
However, the VDA is not just a "defense" organisation for "protecting" veterinarians. One of our primary functions is to protect the integrity of the profession. The integrity of the profession can only be protected if the rights and privileges of both owners and animals are also protected.
State vet boards protect only the consumer. This is often to the detriment of the system. When consumer protection is not balanced holistically, then the system is skewed and, ultimately, the owner and the animal are the most prejudiced. In other words, consumerism that is out of balance is actually detrimental to consumers in the long term.
The VDA provides the public with alternate dispute resolution that is much more fair and balanced than the processes applied by State Veterinary Boards.
In most cases of disputes with veterinarians the owner, more than anything else, is actually seeking answers. The VDA is the only organisation that analyses the facts of a dispute in a proper and balanced manner and provides real answers to owners about what may have gone wrong with the treatment of their animal.